MyAccount in 2022
Our team have collected some information on how businesses, residents and visitors of Renfrewshire used MyAccount in 2022.
Scroll through some of our highlights below to see just how much can be done via MyAccount and how often it was found to the preferred choice for getting in touch. You may be surprised!
Overview
Our digital portal continued to grow as we got used to life moving out of lockdowns and restrictions. It's great to see so many new users signing up to MyAccount and completing our online forms. Scroll down for our highlights.
Users
Number of MyAccount Users
Forms submitted
Page Views
Unique Page Views
Pageviews is the total number of pages viewed. Repeated views of a single page are counted. Unique Pageviews is the number of sessions during which the specified page was viewed at least once.
Technology
Browser
Chrome
Safari
Samsung Internet
Device
Mobile
Desktop
Tablet
Mobile Brands
Apple
Samsung
Huawei
Through the year
Our digital portal is availible every day, every week, every month all through the year and year on year we are working hard to improve existing services and launch new ones.
Winter
ASN Playscheme applications, which since moving digital, have been able to offer extra support.
Cosla Award Shortlist
Cross-party organisation who champions councils' vital work.
added to modernise and speed up processes that used wet, physical signatures.
Support for people and landlords who have became hosts under the homes for Ukraine scheme.
Spring
Fund for local enterprises to embrace net zero ambitions and support Renfrewshire's goal of net zero emissions goes live.
Summer
Clothing Grant and Free School Meals Payments sent, from
5804applications recieved -supporting
6,371children in Renfrewshire.
Autumn
School placing request form applications across 50 primary establishments, which included for the first time, an option for Gaelic language.
Customer feedback
Excellent quick and very efficient especially for a disabled person thank you.
Pay it onlineEasy quick steps better than waiting to get through on telephone.
Pay council tax by direct debitVery easy to use system, and much easier than waiting on paperwork and returning by post or hand.
Apply for clothing grants and free school meals (2022-2023)Really straightforward and great to be able to pay online - thank you!
Pay it onlineVery quick and efficient process. Much easier registering online than having to go into a school.
School Placing RequestSo much easier than the old style of paper application.
Apply for a Taxi LicenceHelp us make MyAccount even better
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