Our team have collected some information on how businesses, residents and visitors of Renfrewshire used MyAccount in 2021.
Scroll through some of our highlights below to see just how much can be done via MyAccount and how often it was found to the preferred choice for getting in touch. You may be surprised!
Our digital portal grew in importance as we entered another year of lockdowns and restrictions. It's great to see so many new users signing up to MyAccount and completing our online forms.
We have pulled together some interesting information on our MyAccount users, including how many of you are new, where you are from and which devices you use. Scroll down for our highlights.
The pandemic had a big impact on our lives in 2021 and this can be shown by the number of support applications made by residents and businesses in Renfrewshire.
Lots of you went online in 2021 and used MyAccount to get in touch with our Waste, Licensing and Education teams. Below we have shown how, for our most popular services, you have chosen to contact us via MyAccount instead of phoning.
This was the most painless online payment experience I've ever had.
Fantastic for us senior citizens.
Although I struggle with technology, I found this service to be simple to follow, thank you.
I am 61 and not good with technology but I found the experience hassle free.
As someone who isn't the best with computers, I found the layout of the site easy to navigate and utilise.
Very simple and easy to use.
Join the many other residents who have made the switch to access the growing number of digital services from Renfrewshire Council.
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